Password Recovery for Fortinet FortiAnalyzer Devices

!!! This procedure erases all configuration on the FortiAnalyzer / FortiGate unit !!!

!!! You have to have firmware file (a supported version) for the device you are resetting !!!

!!! You have to have a TFTP server running in your network !!!

• Put the firmware file in the root directory of your TFTP server
• Connect to the unit's serial console (9600-1-1)
• Power up up the unit
• When you see the mesage Press any key to display configuration menu..., hit ENTER
• Type F to format the boot device
• Type G to get the firmware file from the TFTP server
• Enter the IP address of the TFTP server
• Enter the IP address for the FortiGate/Analyzer unit (any free IP address on the same network)
• Enter the file name of the firmware file (e.g. FAZ_200D-v6-build0457-FORTINET.out)
• Wait for the firmware file to load and install
• Log in with username admin and no password
• To be sure all configuration is gone, enter
  • on FortiGate units: execute factory-reset
  • on FortiAnalyzer units: execute reset all-settings
• the unit will reboot
• log in with username admin and no password
• Type get system status to display information about SerialNo, FortiOS version, etc.