Password recovery & checking / installing licenses

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  • visit ->support.riverbed.com/content/support/licensing.htm
  • enter the serial number of your device and click next
  • all the licenses with their keys linked to your device are listed on a new page. Use this list for copy & paste license names.
  • Connect to the Riverbed CLI
  • if necessary, you can wipe the existing config by doing the following
  • login with user:admin and password:password and do a factory reset
note: this is only recommended for experienced users
  • Enter enable mode; at the system prompt, enter the enable command: amnesiac > enable
  • Enter enable mode; at the system prompt, enter the enable command: amnesiac > reset factory
  • confirm & wait until the device reboots
  • log in again with admin & password
  • Enter enable mode; at the system prompt, enter the enable command: amnesiac > enable
  • Enter configuration mode; at the system prompt, enter the configure terminal command:amnesiac # configure terminal
  • View current and available model specifications; enter the show hardware spec command:

amnesiac (config) # show hardware spec

  Spec       Description
- ---------- ----------------------------------------------------------------------
  1050_LR      BW Limit: 8000 Kb/s      Connection Limit: 800
         (activation requires hardware)
  1050_MR      BW Limit: 10000 Kb/s     Connection Limit: 1300
       (activation requires hardware)
* 1050H        BW Limit: 20000 Kb/s     Connection Limit: 2300
       (activation requires hardware)
  1050_HR      BW Limit: 20000 Kb/s     Connection Limit: 2300
       (activation requires hardware)
* = active


  • Install the model upgrade license; enter the license install <license-key> command:

amnesiac (config) # license install LIC-EXAMPLE-1050H-0000-0000-0-000X-0XX0

  • Write the model upgrade license to memory; enter the write memory command:

amnesiac (config) # write memory

  • View licenses installed on the appliance; enter the show licenses command:

amnesiac (config) # show licenses

LIC-EXAMPLE-1050H-0000-0000-0-000X-0XX0
Index: 6
Feature: MSPECEX1050H
Valid: yes
active: yes


  • repeat this for every license you want to activate


  • if you want to change the specification of your device, view the available model upgrade specification; enter the show hardware spec command:

amnesiac (config) # show hardware spec

Spec       Description
- ---------- ----------------------------------------------------------------------
  1050_LR      BW Limit: 8000 Kb/s      Connection Limit: 800
         (activation requires hardware)
  1050_MR      BW Limit: 10000 Kb/s     Connection Limit: 1300
       (activation requires hardware)
* 1050H        BW Limit: 20000 Kb/s     Connection Limit: 2300
       (activation requires hardware)
  1050_HR      BW Limit: 20000 Kb/s     Connection Limit: 2300
       (activation requires hardware)
* = active
  • Stop the optimization service; enter the no service enable command:

amnesiac (config) # no service enable

Terminating optimization service.......
  • Activate the desired model specification; enter the hardware spec activate <model-number> command:

amnesiac (config) # hardware spec activate <model-number>

Appliance upgrade to <model-number> successful
Note: 
Upgrades that require additional hardware automatically shut down the appliance after you activate the model upgrade specification. 
Install the new hardware and power on the system. The system reformats the drives and completes the upgrade.
  • Restart the optimization service for model upgrades that do not require a reboot, enter the restart command:

amnesiac (config) # restart

Terminating optimization service......
Relaunching optimization service.