Password recovery & checking / installing licenses

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  • Connect to the Riverbed CLI
  • Enter enable mode; at the system prompt, enter the enable command: amnesiac > enable
  • Enter configuration mode; at the system prompt, enter the configure terminal command:amnesiac # configure terminal
  • View current and available model specifications; enter the show hardware spec command:


amnesiac (config) # show hardware spec 

Spec Description

* EX760L BW Limit: 10000 Kb/s Connection Limit: 900

EX760M BW Limit: 10000 Kb/s Connection Limit: 1500

(activation requires license)

EX760H BW Limit: 20000 Kb/s Connection Limit: 2300

(activation requires license)

* = active


  • this will give out a huge diagnostic report, some seconds after the section =====display interface==== appears, stop the output by pressing CTRL + C
  • now search for the entry which starts with IP Sending Frames' Format is PKTFMT_ETHNT_2, Hardware address is xxxx-xxxx-xxxx
  • the xxxx-xxxx-xxxx part is the Base Mac-adress of the device
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