Password recovery & checking / installing licenses

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  • Connect to the Riverbed CLI
  • Enter enable mode; at the system prompt, enter the enable command: amnesiac > enable
  • Enter configuration mode; at the system prompt, enter the configure terminal command:amnesiac # configure terminal
  • View current and available model specifications; enter the show hardware spec command:


amnesiac (config) # show hardware spec

Spec Description
- ------ ----------------------------------------------------------------------
EX760L BW Limit: 10000 Kb/s Connection Limit: 900
EX760M BW Limit: 10000 Kb/s Connection Limit: 1500
(activation requires license)
EX760H BW Limit: 20000 Kb/s Connection Limit: 2300
(activation requires license)

* = active


  • Install the model upgrade license; enter the license install <license-key> command:license install LIC-EXAMPLE-EX760H-0000-0000-0-000X-0XX0
  • now search for the entry which starts with IP Sending Frames' Format is PKTFMT_ETHNT_2, Hardware address is xxxx-xxxx-xxxx
  • the xxxx-xxxx-xxxx part is the Base Mac-adress of the device
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